Fantastic operators/staff, welcoming atmosphere, immersive Japanese culture experience, spacious and comfortable room, delicious Japanese food.

There was nothing I didn't like.

The location was amazing, just a stone's throw away from the ski lifts. The hotel facilities were clean and well-maintained. Breakfast was delicious, and the staff were friendly and helpful.

There was nothing we didn't like.

This hotel is a great value for money with its very close proximity to the ski lifts. The rooms are spacious and comfortable, with 2 beds and 2 mad beds in each room, perfect for a group of 4 people. The staff provide excellent service and the breakfast is delicious.

No major issues, everything was just fine.

This hotel offers great value for money, with rooms that can comfortably fit four people with two beds and two mad beds. The location is superb, being very close to the ski lifts, making it incredibly convenient for skiing enthusiasts. The staff are attentive and friendly, ensuring that your needs are met throughout your stay. Additionally, the breakfast provided is delicious and plentiful, providing a great start to your day on the slopes.

All aspects of this hotel were satisfactory, with no major issues.

The hotel is perfectly situated for a ski trip, with ski resorts and ski lifts only a short distance away. The room is large, comfy, and cozy, and the staff provides excellent service. Breakfast is delicious and plentiful, offering a taste of Japanese culture. the on-site facilities for ski equipment storage and maintenance make it convenient for snowboarders and skiers.

There was no on-site ski equipment rental, forcing guests to look elsewhere for rentals.

Best aspects of my Xmas holiday stay were the friendly staff and the convenient location to the ski fields. The staff was really polite, responsive and always ready to help. The room was warm and cozy, with a comfy bed, perfect for relaxing after a full day skiing. The hotel has an on-site ski equipment storage and maintenance area, which was really handy. And most importantly, the shuttle bus stop was just in-front of the entrance, which made it easy to get to the nearby ski fields.

Worst aspects of my Xmas holiday stay were the advertised on-site equipment rentals were not available, and the onsens were closed. However, the hotel offered helpful solutions, as there was a ski and rental shop just across the road. Furthermore, their breakfast was really good and had plenty of high-quality food options. it was an enjoyable stay and a great base for anyone looking to hit the slopes.

Great location, only a few steps away from the ski lift and ski rental shop just across the road. The breakfast was very nice with loads of food options. I appreciated the basement equipped for ski/snowboard gear storage and maintenance.

there was no onsite ski equipment rental, as advertised. The night shuttle bus was not frequent enough, making it difficult to get around at night.